Members-only Customer Success Collective Retention Rethink Retention RethinkCareers Podcast · Updated Weekly · Most CS teams fixate on stopping churn. Fair enough, but the real upside comes from building customer lifecycles...
Members-only Customer Success Collective CS School Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out....